National Academy of Neuronutrition

1. Our Services

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

2. Intellectual Property Rights

Our intellectual property

We are the owner or licensee of all intellectual property rights in our Services and Content, including, without limitation, all source code, databases, functionality, software, website designs, audio, video, text, photographs, graphics, transcripts, captions, assessment questions and answers, case studies, worksheets, templates, instructor commentary, live-session content, recordings, community materials, credentialing materials, research summaries, downloadable resources, and materials made accessible through third-party platforms on our behalf (collectively, the “Content”), as well as the trademarks, service marks, and logos contained therein (the “Marks”).

Your use of our Services

Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable license to: access the Services; and download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use or internal business purpose.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section, please address your request to: [email protected]. We reserve all rights not expressly granted to you in and to the Services, Content, and Marks. Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Your submissions and contributions

Submissions: If you directly provide us with an idea, suggestion, recommendation, proposal, or other feedback concerning the development, improvement, modification, or operation of the Services (“Submissions”), you agree that we may use, reproduce, modify, adapt, publish, distribute, develop, commercialize, and otherwise exploit such Submissions for any lawful purpose without restriction, attribution, or compensation to you.

To the extent necessary to permit such use, you grant us a perpetual, irrevocable, worldwide, non-exclusive, transferable, sublicensable, royalty-free, fully paid license to use and exploit the Submissions.

Contributions: The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality during which you may create, submit, post, display, transmit, publish, distribute, or broadcast content and materials to us or through the Services, including but not limited to text, writings, video, audio, photographs, music, graphics, comments, reviews, rating suggestions, personal information, or other material ("Contributions"). Any Contributions you transmit may be treated as non-confidential and non-proprietary.

When you post Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right and license to use, copy, reproduce, distribute, sell, resell, publish, broadcast, retitle, store, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part), and exploit your Contributions for any purpose, including use of your name, trademarks, and logos.

You are solely responsible for your Submissions and/or Contributions and expressly agree to reimburse us for any and all losses that we may suffer because of your breach of this section, any third party's intellectual property rights, or applicable law. Although we have no obligation to monitor any Contributions, we shall have the right to remove or edit any Contributions at any time without notice if in our reasonable opinion we consider them harmful or in breach of these Legal Terms.

3. User Representations

By using the Services, you represent and warrant that:

1. All registration information you submit will be true, accurate, current, and complete;
2. You will maintain the accuracy of such information and promptly update such registration information as necessary;
3. You have the legal capacity and you agree to comply with these Legal Terms;
4. You are not a minor in the jurisdiction in which you reside;
5. You will not access the Services through automated or non-human means, whether through a bot, script or otherwise;
6. You will not use the Services for any illegal or unauthorized purpose; and
7. Your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

4. User Registration

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

5. Products

All products are subject to availability. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.

6. Purchases and Payment

We accept the following forms of payment:

• PayPal
• Discover
• American Express
• Mastercard
• Visa
• Affirm
• Afterpay
• Paylater
• Klarna

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time.

You agree to pay all charges at the prices then in effect for your purchases and any applicable fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

7. Subscriptions & Installment Plans

Billing and Renewal

If you are subscribed to a membership product or service (which is different from an Installment Plan), your subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order.

Cancellation

You can cancel your subscription at any time by contacting us using the contact information provided below. Your cancellation will take effect at the end of the current paid term. If you have any questions or are unsatisfied with our Services, please email us at [email protected].

Fee Changes

We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.

Installment Plans

We offer installment payment options as a courtesy to make our programs more accessible. By selecting an installment plan, the participant agrees to the following terms:

Payment Schedule: The first installment will be charged immediately upon enrollment. Each subsequent installment will be an equal amount and charged automatically on the same calendar day of each following month, for the duration of the selected installment plan.

Failed Payments and Grace Period: If an installment payment fails (due to insufficient funds, expired card, or any other reason), the participant will be notified via email and will have a fourteen (14) calendar day grace period to update their payment method and bring the account current.

Access Suspension and Account Closure: If the outstanding payment is not resolved within fourteen (14) days, access to the course, materials, and any related community or certification features will be suspended. If payment remains unresolved after thirty (30) days from the original due date, the participant's account will be permanently closed. In such cases: all progress will be forfeited and re-enrollment will be required at the current rate if the participant wishes to regain access. No refunds will be issued for payments already made, regardless of participation or course access status.

Refunds and Installment Plans: The Refund Policy outlined below also applies to participants on installment plans. Refund eligibility is based solely on the date of initial enrollment and the initial installment payment, not on the number of payments made.

Collections and Legal Enforcement: We reserve the right to pursue any unresolved and outstanding payments, including failed installment obligations, through third-party collections, legal action, or other lawful means. Additional fees, including administrative or collections costs, may apply and will be the responsibility of the participant.

8. Refunds Policy

Due to the immediate access provided to proprietary course materials upon enrollment, all purchases are considered final after seven (7) calendar days from the date of the initial transaction. Refund requests made within this seven-day window may be granted only if the participant has accessed less than ten percent (10%) of the total course content, as determined by the learning management system's activity records.

No refunds will be issued after this period, regardless of participation level, failure to complete coursework, or changes in personal circumstances.

By enrolling, participants acknowledge and agree to this policy and understand that the purchase represents a commitment to the program as described at the time of registration.

9. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to:

• Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
• Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
• Circumvent, disable, or otherwise interfere with security-related features of the Services.
• Disparage, or otherwise harm us, and/or the Services.
• Use any information obtained from the Services in order to harass, abuse, or harm another person.
• Use participant directories, community membership information, contact information, profiles, communications, or other information obtained through the Services to compile contact lists or to engage in unsolicited mass communications, commercial solicitation, harassment, threats, impersonation, or other unauthorized outreach.
• Make improper use of our support services or submit false reports of abuse or misconduct.
• Harvest, scrape, compile, export, reproduce, distribute, or otherwise use information obtained through the Services to create independent contact lists, databases, groups, mailing lists, communication channels, or other collections of participants or their information for purposes unrelated to authorized participation in the Services.
• Use the Services in a manner inconsistent with any applicable laws or regulations.
• Engage in unauthorized framing of or linking to the Services.
• Upload or transmit viruses, Trojan horses, or other material that interferes with any party's uninterrupted use and enjoyment of the Services.
• Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
• Use the Services, Content, Confidential Information, participant information, or access obtained through your relationship with us to intentionally interfere with our contractual, professional, accreditation, vendor, employment, or business relationships through fraud, material misrepresentation, threats, harassment, disclosure or misuse of Confidential Information, infringement or misuse of intellectual property, impersonation, or other unlawful or independently actionable conduct.
• Delete the copyright or other proprietary rights notice from any Content.
• Attempt to impersonate another user or person or use the username of another user.
• Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
• Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
• Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
• Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
• Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
• Use a buying agent or purchasing agent to make purchases on the Services.
• Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email.
• Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise.
• Use the Services to advertise or offer to sell goods and services.
• Sell or otherwise transfer your profile.
• Indirectly authorize, encourage, facilitate, request, direct, or assist any other person or entity in engaging in conduct that would violate these Legal Terms if undertaken by you.

10. User Generated Contributions

The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions"). When you create or make available any Contributions, you thereby represent and warrant that:

• The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights of any third party.
• You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and authorize us to use your Contributions in any manner contemplated by the Services and these Legal Terms.
• You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions.
• Your Contributions are not false, inaccurate, or misleading.
• Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
• Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).
• Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
• Your Contributions do not violate any applicable law, regulation, or rule.
• Your Contributions do not violate the privacy or publicity rights of any third party.
• Your Contributions do not include any offensive comments connected to race, national origin, ethnicity, gender, sexual preference, or disability.

Any use of the Services in violation of the foregoing violates these Legal Terms and may result in, among other things, termination or suspension of your rights to use the Services.

11. Contribution License

By posting your Contributions to any part of the Services, you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions (including, without limitation, your image and voice) for any purpose, commercial, advertising, or otherwise, and to prepare derivative works of, or incorporate into other works, such Contributions.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions. You are solely responsible for your Contributions and you expressly agree to exonerate us from any and all responsibility regarding your Contributions.

We have the right, in our sole and absolute discretion, to edit, redact, re-categorize, pre-screen, or delete any Contributions at any time and for any reason, without notice. We have no obligation to monitor your Contributions.

12. Third-Party Websites and Content

The Services may contain links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ("Third-Party Content"). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content posted on, available through, or installed from the Services.

If you decide to leave the Services and access Third-Party Websites or use Third-Party Content, you do so at your own risk, and these Legal Terms no longer govern. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases.

13. Intellectual Property and Permitted Use

All content in the products, services, courses, and programs, including but not limited to written materials, videos, graphics, assessments, frameworks, slide decks, downloads, and proprietary terminology, is the intellectual property of Neuronutrition, LLC. and is protected by applicable copyright, trademark, and trade secret laws. When you enroll in a course with us, you are granted a limited, non-exclusive, non-transferable license to access and use the materials for your own personal educational use only. You may not reproduce, distribute, modify, publish, transmit, sell, sublicense, or create derivative works from any part of the program content without our express written permission. Use of our content for teaching, commercial purposes, curriculum development, public presentation, or redistribution — whether free or paid — is strictly prohibited. Any unauthorized use constitutes a violation of these Terms and may result in legal action and immediate revocation of access without refund.

14. Confidential and Proprietary Information

In connection with the Services, you may receive or gain access to non-public, confidential, proprietary, or commercially sensitive information belonging to us or third parties (“Confidential Information”). Confidential Information includes, without limitation, non-public course and assessment materials; proprietary frameworks, methodologies, and materials under development; accreditation, credentialing, compliance, and quality assurance information; internal communications and documents; research and research materials; business, financial, strategic, technical, and operational information; and non-public information concerning participants, instructors, employees, contractors, advisors, or collaborators.

You may use Confidential Information only for the purpose for which it was provided. You may not, without our prior written authorization, copy, record, reproduce, publish, post, transmit, distribute, disclose, commercially exploit, or otherwise make Confidential Information available to any third party or the public. You may not use Confidential Information to develop, reproduce, support, or assist with any competing course, curriculum, assessment, educational resource, training program, commercial product, database, or other offering.

Communications and Correspondence

Communications with our employees, instructors, contractors, advisors, and representatives may contain Confidential Information, proprietary information, personal information, internal business information, or other protected material. You may not publish, distribute, reproduce, or publicly disseminate any such protected information contained in private correspondence, support communications, direct messages, emails, meetings, calls, or other communications except with our prior written authorization or as permitted by applicable law.

You may not materially alter, selectively edit, manipulate, fabricate, or present communications in a manner that falsely attributes a statement to us or our representatives or creates a materially false or misleading representation of the communication.

The confidentiality or proprietary status of information is not waived solely because it is communicated to you by one of our employees, instructors, contractors, advisors, or representatives.

These obligations survive completion, cancellation, revocation, removal, or withdrawal from any course or program, termination or expiration of access to the Services, issuance or expiration of any credential, and termination of these Legal Terms.

Any unauthorized use or disclosure of Confidential Information constitutes a material breach of these Legal Terms. To the fullest extent permitted by law, we reserve the right to suspend or terminate access and to pursue any available legal or equitable remedies.

15. Recording, Extraction, and Artificial Intelligence

Except where expressly authorized by us, you may not record, photograph, screen capture, screen record, download, scrape, extract, archive, reproduce, or systematically collect any portion of the Services or Content, including courses, lessons, videos, presentations, live sessions, assessments, transcripts, discussions, downloads, or other materials.

You may not use automated systems, bots, crawlers, scraping tools, data-mining tools, artificial intelligence systems, machine learning systems, or similar technologies to access, collect, extract, reproduce, analyze, or create datasets from the Services or Content.

You may not upload, submit, disclose, or otherwise provide our Content or Confidential Information to any third-party artificial intelligence or machine learning system except with our prior written authorization. You may not use our Content or Confidential Information to train, fine-tune, develop, evaluate, benchmark, or improve any artificial intelligence, machine learning, language model, algorithm, dataset, or similar technology.

Any permission we provide to download, print, record, or otherwise retain particular materials is limited to the specific materials and purposes authorized and does not waive any intellectual property, confidentiality, or other rights.

The absence of technological restrictions or the technical ability to access, copy, download, record, screen capture, extract, reproduce, or otherwise use any Content does not constitute permission or authorization to do so and does not waive or limit any restriction contained in these Legal Terms.

Violation of this section constitutes a material breach of these Legal Terms and may result in immediate suspension or termination of access without refund and any other remedies available to us under applicable law.

16. Services Management

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

17. Credential Issuance, Status, Use, Suspension, and Revocation

Enrollment in or payment for a course or program does not guarantee completion, certification, or issuance of any credential. Credentials are issued only upon satisfactory completion of all requirements established by us for the applicable program, which may include coursework, assessments, assignments, participation requirements, attestations, payment obligations, and compliance with these Legal Terms and applicable program policies.

We retain sole authority to determine whether credential requirements have been satisfied and to issue, verify, classify, maintain, suspend, expire, reinstate, or revoke credentials issued by us, subject to applicable law and our then-current credentialing policies.

You may represent yourself as holding a credential issued by us only while you have legitimately earned and, where applicable, currently maintain that credential. You may not:

• claim or imply that you hold a credential you have not earned;
• misrepresent the status, scope, meaning, validity, or expiration of a credential;
• alter, reproduce, falsify, transfer, sell, or permit another person to use your certificate, digital badge, credential identifier, or other credential record;
• represent an expired, suspended, or revoked credential as current or active;
• use a credential, certificate, badge, designation, mark, or Academy affiliation in a false, misleading, deceptive, or unauthorized manner; or
• use a credential to imply licensure, authorization, scope of practice, endorsement, qualification, or professional authority that the credential does not confer.

We may withhold, suspend, or revoke a credential where we reasonably determine that the credential was obtained or maintained through fraud, falsification, academic misconduct, material misrepresentation, unauthorized assistance, falsified continuing education or renewal documentation, or other material violation of applicable credentialing requirements.

We may also suspend or revoke a credential for material misuse of the credential or associated designation, badge, certificate, or marks; material violation of these Legal Terms directly related to the integrity or use of the credential; or failure to satisfy applicable maintenance or renewal requirements.

Suspension or revocation of a credential may include removal from our credential directory, invalidation of associated digital credentials or verification records, and termination of authorization to represent the credential as active.

Our credentials do not independently grant professional licensure, expand a participant's lawful scope of practice, or authorize activities otherwise restricted by law or professional regulation.

18. Maintenance of Certification (MOC)

The National Academy of Neuronutrition Certified Practitioner (NANCP) credential is valid for four (4) years from the date of completion, as indicated on your certificate and digital credential. To maintain active certification status beyond that period, you must complete the MOC process prior to your renewal date. MOC requires documentation of at least forty (40) continuing education (CE) units relevant to the field of neuronutrition. One CE unit is equivalent to one hour of eligible learning.

CE units may be earned through a range of experiential learning activities, including but not limited to:

• Reading peer-reviewed research papers
• Attending live or recorded webinars, trainings, or conferences
• Completing courses or certification programs on topics such as neuronutrition, nutrition science, neuroscience, psychology, neurobiology, and related fields

To renew your certification, you must:

• Submit an affidavit attesting to the completion of 40 CE units within the previous four years
• Provide a log of the CE activity, provider, and date completed
• Pay a renewal fee of $295 (USD) through our designated online portal

We reserve the right to request supporting documentation for any CE activities submitted, including proof of attendance, completion, or engagement. We may audit CE submissions at our discretion. Failure to provide adequate verification upon request may result in suspension or revocation of your certification.

Failure to complete the MOC process by your renewal deadline will result in the expiration of your credential and removal from the active NANCP directory. Reinstatement will require re-enrollment in the program and completion at the current tuition rate.

19. Privacy Policy

We care about data privacy and security. By using the Services, you agree to be bound by our Privacy Policy posted on the Services, which is incorporated into these Legal Terms. Please be advised the Services are hosted in the United States. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Services, you are transferring your data to the United States, and you expressly consent to have your data transferred to and processed in the United States.

20. Copyright Infringements

We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately notify us using the contact information provided below (a "Notification"). A copy of your Notification will be sent to the person who posted or stored the material addressed in the Notification. Please be advised that pursuant to applicable law you may be held liable for damages if you make material misrepresentations in a Notification. If you are not sure that material located on or linked to by the Services infringes your copyright, you should consider first contacting an attorney.

21. Disclaimer

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING.

22. Educational and Non-Medical Usage Disclaimer

Our offerings are intended for educational purposes only. All of the content we provide is not intended to diagnose, treat, prevent, or cure any medical, psychological, nutritional or health condition. Participation in our courses and programs and purchasing our offerings do not create a provider–client relationship with us or our instructors, nor does it authorize you to practice beyond the legal or professional scope of your credentials or jurisdiction. Nothing within our courses and/or programs should be interpreted as medical, psychological, dietary, or therapeutic advice. If you or your clients require medical or mental health support, we strongly encourage consultation with a qualified licensed professional. By enrolling, you acknowledge that our content is not a substitute for professional advice or care, and that you are solely responsible for how you use the information provided.

23. Accreditation, Recognition and Benefits Disclaimer

We provide avocational education intended for personal and professional enrichment, development and continued learning. Unless expressly stated, our programs are not designed to fulfill the requirements of any state licensure, academic credit, formal professional designation, or to expand upon one's existing professional scope of practice. Completion of a course or certification with us does not guarantee employment, credentialing, or recognition by employers, regulatory agencies, or licensing boards. It is the participant's responsibility to determine how our offerings align with any professional or jurisdictional requirements relevant to their field.

We do not make any guarantees regarding specific outcomes, results, certifications, career advancement, client or career success, or financial performance as a result of enrolling in or completing any of our offerings. Your results will depend on many factors outside of our control, including your effort, prior experience, background, application of the material, and external circumstances.

24. Limitations of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

25. User Data

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

26. Electronic Communications, Transactions and Signatures

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing.

YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. YOU HEREBY WAIVE ANY RIGHTS OR REQUIREMENTS UNDER ANY STATUTES, REGULATIONS, RULES, ORDINANCES, OR OTHER LAWS IN ANY JURISDICTION WHICH REQUIRE AN ORIGINAL SIGNATURE OR DELIVERY OR RETENTION OF NON-ELECTRONIC RECORDS, OR TO PAYMENTS OR THE GRANTING OF CREDITS BY ANY MEANS OTHER THAN ELECTRONIC MEANS.

27. SMS Text Messaging

By opting into any ActiveCampaign text messaging program, you expressly consent to receive text messages (SMS) to your mobile number. ActiveCampaign text messages may include: marketing communications, responses to inquiries, special offers, and account alerts.

Opting Out: If at any time you wish to stop receiving SMS messages from us, simply reply to the text with "STOP." You may receive an SMS message confirming your opt out.

Message and Data Rates: Please be aware that message and data rates may apply to any SMS messages sent or received. The rates are determined by your carrier and the specifics of your mobile plan.

Support: If you have any questions or need assistance regarding our SMS communications, please email us at [email protected] or call at (+1) 727-428-3395.

28. California Users and Residents

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

29. Code of Conduct and Right to Revoke Access

We are committed to maintaining a learning environment that is respectful, inclusive, and aligned with the values of professionalism and integrity. By enrolling in any of our programs, you agree to engage with all instructors, staff, fellow participants, and community spaces in a manner that is constructive, non-disruptive, and free from harassment, discrimination, or abusive behavior.

We reserve the right to suspend or permanently revoke access to our courses, platforms, community forums, or certifications, without refund, if you engage in conduct that we determine, at our sole discretion, to be:

• Disrespectful, hostile, or harmful to others
• Misrepresentative of your identity or qualifications
• In violation of our intellectual property rights or usage guidelines
• Fraudulent, unethical, or in bad faith

We may also revoke access if we discover that you shared your login, distributed course materials without permission, or otherwise violated the terms of enrollment. Maintaining access to our programs and certifications requires ongoing adherence to these standards.

30. Course Materials and Access Period

When you purchase one of our courses or programs, you are granted access to the course materials for a defined period, as specified at the time of purchase. Unless otherwise stated in writing, standard course access is granted for sixteen (16) months from the date of enrollment. After this period, access will automatically expire, and continued use of the course platform or content will require re-enrollment at the current rate. Extensions are not guaranteed and may be subject to approval and additional fees, if available.

It is your responsibility to complete all coursework and requirements within the designated access window. We are not responsible for any loss of access or certification eligibility due to failure to complete the program within this time frame.

31. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Services without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

32. Right to Modify Courses, Programs, and Content

The content of our courses and programs are designed to evolve over time. We reserve the right to update, revise, reorganize, replace, supplement, or remove course content, curriculum structure, lessons, assessments, readings, videos, instructional materials, instructors, delivery methods, technology platforms, community features, policies, and other program components at any time.

Changes may be made to reflect developments in research or professional practice; improve accuracy, quality, accessibility, or educational effectiveness; correct errors or outdated information; satisfy accreditation, continuing education, legal, regulatory, technological, or operational requirements; or otherwise maintain or improve the program.

Accordingly, the content or structure available to you during your enrollment may differ from the content or structure that existed when you enrolled or that is available to participants who enroll at another time. Enrollment does not entitle you to continued access to a particular version of a lesson, curriculum, instructor, platform feature, assessment, or educational resource.

We may also revise completion, assessment, certification, or credentialing requirements when reasonably necessary to maintain academic integrity, educational standards, accreditation or continuing education requirements, or the validity of a credential.

We are not required to preserve, maintain, or continue offering outdated, superseded, inaccurate, or discontinued course content or program features.

33. Miscellaneous

These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time.

If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services.

34. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the Services; (3) breach of these Legal Terms; (4) any breach of your representations and warranties set forth in these Legal Terms; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Services with whom you connected via the Services.

Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims.

35. Term and Termination

These Legal Terms shall remain in full force and effect while you use the Services.

WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

36. Survival

Any provisions of these Legal Terms that by their nature are intended to survive termination, expiration, completion, or discontinuation of the Services will survive, including provisions concerning intellectual property, Confidential Information, restrictions on use of Content, academic and credential integrity, outstanding payment obligations, indemnification, disclaimers, limitations of liability, dispute resolution, governing law, and any accrued rights or remedies.

37. Governing Law

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Florida applicable to agreements made and to be entirely performed within the State of Florida, without regard to its conflict of law principles.

38. Dispute Resolution

Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a "Dispute"), the Parties agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

Binding Arbitration

If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA"). The arbitration may be conducted in person, through the submission of documents, by phone, or online. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in Pinellas County, Florida, United States.

Restrictions

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law: (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Exceptions to Informal Negotiations and Arbitration

The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief.

39. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

40. Contact Us

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at: